Dean Makkos
Dean Makkos is the General Manager at Tritel Communications Inc., bringing over 30 years of global telecom and cloud communications experience. He has built platforms for OCR, KYC, CCaaS, and UCaaS, and worked with leading banks, insurers, and enterprises across Asia to modernize customer journeys and move operations to the cloud. Dean is recognized for his sales leadership, international network, and ability to turn complex telecom challenges into scalable solutions. He has managed large teams, driven revenue growth, and pioneered innovations such as work‑from‑home contact center setups during the pandemic. Outside of work, Dean enjoys connecting with people worldwide and exploring how technology can transform customer experiences.

Recent Posts



May 28, 2026
How OCR and KYC Solutions Help Prevent Identity Fraud in the Philippines

As digital transactions continue to accelerate across the Philippines, identity fraud prevention has become a critical priority for businesses in […]

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May 26, 2026
Still Manually Verifying Customers? Here’s Why It’s Slowing Your Business Down

Still Manually Verifying Customers? Here’s Why It’s Slowing Your Business Down Manual customer verification may work for smaller teams, but […]

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May 19, 2026
Manual vs Automated KYC: Which Is Better for Your Business?

Manual vs Automated KYC: Which Is Better for Your Business? As businesses grow, the need for efficient and reliable customer […]

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May 19, 2026
How KYC Automation Helps Fintech Companies Scale Faster in the Philippines

How KYC Automation Helps Fintech Companies Scale Faster in the Philippines The fintech industry in the Philippines is growing rapidly, […]

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May 11, 2026
How BPO Companies in the Philippines Use OCR to Process Documents at Scale

How BPO Companies in the Philippines Use OCR to Process Documents at Scale The Philippines is one of the world's […]

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May 8, 2026
The Complete Guide to OCR and KYC Solutions in the Philippines

The Complete Guide to OCR and KYC Solutions in the Philippines As businesses in the Philippines continue to digitise operations, […]

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May 5, 2026
How OCR Software for Business Improves Efficiency and Accuracy

How OCR Software for Business Improves Efficiency and Accuracy Manual document processing may seem manageable on the surface, but it […]

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April 30, 2026
The True Cost of Manual KYC (And How Automation Reduces It)

The True Cost of Manual KYC (And How Automation Reduces It) Manual KYC processes may seem cost-effective on the surface, […]

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April 28, 2026
KYC Compliance in the Philippines: Requirements, Risks, and Solutions

KYC Compliance in the Philippines: Requirements, Risks, and Solutions As digital transactions grow across the Philippines, KYC (Know Your Customer) […]

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April 23, 2026
How OCR + KYC Automation Reduces Customer Onboarding Time by 80%

How OCR + KYC Automation Reduces Customer Onboarding Time by 80% Customer onboarding is one of the most critical — […]

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