Author

Dean Makkos

General Manager

Dean Makkos is the General Manager at Tritel Communications Inc., bringing over 30 years of global telecom and cloud communications experience. He has built platforms for OCR, KYC, CCaaS, and UCaaS, and worked with leading banks, insurers, and enterprises across Asia to modernize customer journeys and move operations to the cloud. Dean is recognized for his sales leadership, international network, and ability to turn complex telecom challenges into scalable solutions. He has managed large teams, driven revenue growth, and pioneered innovations such as work-from-home contact center setups during the pandemic. Outside of work, Dean enjoys connecting with people worldwide and exploring how technology can transform customer experiences.