Powering the Philippines' Largest Digital Bank with OCR
The Philippines' largest digital bank partnered with Tritel to automate identity verification at scale, processing over 4,000 IDs daily with 100% uptime and built-in fraud detection.
At a Glance
- Processing 4,000+ IDs and selfies daily
- 100% system availability for 24/7 banking
- Real-time fraud detection safeguarding every transaction
- Locally built, cost-efficient alternative to overseas platforms
The Brief
The country's largest digital bank has seen explosive growth through its partnerships with major B2C online payment facilities and merchants. While this rapid expansion allows for thousands of new savings accounts and loans daily, it also presents a massive operational challenge: processing high volumes of applications without compromising speed or security.
How We Worked Together
To solve this, the bank moved away from expensive foreign alternatives and partnered with Tritel. By leveraging our locally developed Optical Character Recognition (OCR) and Fraud Detection, the bank has successfully eliminated manual bottlenecks.
The Solution
By automating identity verification and fraud checks, the bank can onboard customers faster, reduce operational workload, and strengthen trust across every transaction. Tritel's locally built solution also delivers the flexibility and support needed to keep pace with continuous growth, without the high costs typically associated with overseas platforms.
Location
Philippines
Industry
Digital Banking
Services
The Results
- Massive Scale: Processing over 4,000 IDs and selfies daily.
- Total Reliability: Maintaining 100% system availability to support 24/7 banking.
- Security First: Fraud detection flags suspicious entries instantly, protecting both the bank and its customers.
- Cost Efficiency: Providing a customized, cost-effective solution backed by 24/7 local support.
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